System Support

System support specialists provide help desk assistance and technical support for all types of issues affecting end users, such as software problems, network breakdowns, and hardware failures. They create and maintain user accounts.

CRM System

Customer relationship management (CRM) is a software system that manages your relationships with customers. A CRM system isn't just one solution. To effectively manage, analyze, and improve your customer relationships, you need a comprehensive set of cloud solutions that supports every step in your customer's journey.

Leads filtering & sorting

Analyze and segment your database in any number of ways and increase the probability of converting your prospects into customers.

Manage tags and Groups Level

Unique tags can be applied to the CRM records of any of your users, allowing you to filter easily using the tags. Users can also be set to groups that are updated directly from any 3rd party platforms.

Automated Leads Allocations

Registered leads can be automatically set to specific sub group or agent based on campaign token, country, language, group, and account level.

Retention Automation

Predictive analytics provides valuable information about the customers and their habits, which are of utmost importance for ensuring higher customer retention

Leads Scoring

A predictive Lead-Scoring technology for the conversion as well as retention of leads and clients.

Docs Upload

With Sunny Dragon Documents upload, KYC paperwork goes digital and is managed 100% in a cloud back office Infrastructure.

Wireless System

Wireless network become more important media for connecting users and devices. As more enterprise system migrate to Cloud platform, Wireless network system act as a crucial role to keep your system run smooth, secure, fast and reliable.

Access Control System

Access control systems are designed to recognizes and authorizes people to enter the building, thereby providing comprehensive protection and ensure the security of the system.